1. OBJECTIVE
To determine the methodology for the management, education and communication of the citizen participation policy in Fertivida.
2. SCOPE
This procedure applies to all Fertivida procedures.
3. RESPONSIBLE
- Management
- Medical Direction
- Care staff
- Administrative staff
4. REGULATORY FRAMEWORK
- Political Constitution of Colombia
- Law 850 of 2003
- Law 1122 of 2007
- Law 1438 of 2011
- Law 1474 of 2011
- Law 1751 of 2015
- Decree 2461 of 2012
- Decree 780 of 2016
- Law 1757 of 2015
- Res. 2063 of 2017
5. DEVELOPMENT
5.1 Mission
To take life to another level, to one in which happiness is never lacking, and to achieve this we offer maximum science and make it available to everyone, in this way the dreams of establishing families can come true.
5.2 Vision
The Fertivida SAS A 2022 Fertility Unit will be recognized as a benchmark among the Assisted Reproduction Centers in Colombia for its care model with an individualized approach and holistic approach for each of our cases.
5.3 Social Participation in Health (PPSS)
It is a process of active, responsible, coherent and proactive intervention that the individual carries out individually or collectively in the making of decisions that affect their life and/or that of the community.
In Fertivida, what is sought with the PPSS is to respond to the problems, needs, difficulties, opportunities, limitations and weaknesses that affect social participation in health, in the perspective of complying with the current legal framework and therefore the realization of the human right of participation linked to the right to health (Art 12 Law 1751 of 2015).
Its objective is: To define and develop the guidelines that allow the State to guarantee the right to Social Participation in Health and its strengthening and to citizens the appropriation of mechanisms and conditions to exercise Social Participation in Health.
5.3.1 Mechanisms and spaces for participation
In order to promote the right to participation in the health sector, the Ministry, territorial entities, EAPB and IPS will implement scenarios to stimulate compliance with the objectives of Social Participation in Health, as follows:
- Identify and arrange the communication channels and the electronic and face-to-face means to provide information to the public.
- Identify and develop institutional mechanisms or spaces to advance processes of discussion, negotiation and agreement.
- Establish mechanisms to facilitate citizen oversight and participation of social groups and citizens in social control of institutional management.
- Identify, by mission area, the thematic initiatives on which participation exercises can be carried out.
- Establish participatory dialogues in the health sector instances.
- Guarantee the recognition of democratically elected representatives.
- Implement the application of information and communication technologies to facilitate access to information and provide spaces for citizens to express their opinions on issues of interest in health.
- Implement participatory dialogues as meeting spaces between authorities and the community in order to collect comments directly and in person.
5.3.2 Strategic axes of the PPSS in Fertivida
- Institutional Strengthening
- Empowerment of citizens and social organizations in health
- Promoting the culture of health
- Social control
- Health management and assurance with participation in the decision-making process
5.3.3 The following are Fertivida’s responsibilities vis-à-vis the PPSS
- Socialization of the Social Participation Policy.
- Support and accompaniment to all instances and spaces of participation
- Mechanisms and spaces for participation.
- Ensuring the transparency of participatory processes
- Guarantee of rights and opportunities for all users – citizenship.
- Recognition of the right to autonomy of social organizations
- Operation of management, communication and education strategies for the fulfillment of the strategic framework and lines of action according to its competence.
- Manage resources for participation processes
6. WORK PLAN FOR THE MANAGEMENT, EDUCATION AND COMMUNICATION OF THE PPSS 2021
| Operational Strategies | Strategic Axis | What | How | When |
|---|---|---|---|---|
| Management | 1. Institutional strengthening to guarantee the right to participation. | Define training and training programs for health sector personnel to generate capacities for the right to social participation | Review and implement technological and pedagogical tools for the dissemination of information | 2021 |
| Education | 2. Empowerment of citizens and social organizations in health. | Define training and training programs for health sector personnel to generate capacities for the right to social participation | Review and implement technological and pedagogical tools for the dissemination of information | 2021 |
| Communication | 3. Promotion of the culture of health. | Design a communication and information strategy for the promotion and socialization of a culture of well-being and health with a community perspective | Dissemination of wellness activities for patients | 2021 |
| 4. Strengthening of Social Control. | Improve access to information by citizens through the expansion of communication channels by institutions | Create spaces on social networks for the participation of patients and the general population | 2021 | |
| 5. Health management and guarantee with participation in decision-making processes. | Implement the mechanisms that allow citizens to participate in the management of the health sector at the territorial and institutional levels | Create spaces on social networks for the participation of patients and the general population | 2021 |
